Terms and Conditions
Our Commitment to Our Purchaser’s Privacy. We are the owner and operator of the websites located at tapiitlive.com (the “Sites” or “Platforms”). We are committed to maintaining the confidentiality of the personal information collected by us, utilising information security technology and procedures, all in accordance with European Union standards of data protection.
Our Legal Obligations. We will comply with the terms of applicable data protection regulations for the relevant licence through which you access and use our Platform or Sites to make review Training Courses and/or make a Training Course Booking (together the “Service”) (as such regulations may be amended from time to time) (collectively, “Applicable Law”), when processing your personal information. Your personal information may be also processed or transferred by us to other members of our group of companies, our affiliates, our agents and third parties providing services to us, in jurisdictions outside of the United Kingdom and the European Economic Area. In this event we will comply with the terms of Applicable Law which ensure that personal data is only transferred to such jurisdictions which comply with the various ‘adequacy’ requirements for data protection set out in Applicable Law.
What information is collected and for what purpose
- to provide financial information to the Training Providers
- to provide the Services to you
- identification, verification and vetting purposes
- statistical analysis and research
- research and development
- marketing, market research, customer surveys and customer profiling
- data analysis
- to comply with any licensing and regulatory requirements
- to combat against security risks and fraudulent activity, and
- to confirm your geographic location.
Conditions for Processing Personal Information
Our processing of your personal information will primarily be necessary for us to provide you with the Service. On occasion we may ask for your consent to processing personal information in a discrete manner, in this instance your personal information will be processed in accordance with such consent and you will be able to withdraw this consent in writing at any time. By way of example, your consent will be needed in order to send you marketing and promotional communications.Fulfilment of a contract, compliance with a legal obligation
It may also be necessary for us to process your personal information where it is necessary for the performance of a contract (such as the contract to be entered into by Purchasers with the Training Providers) or in order for us to comply with our various legal and/or regulatory responsibilities, including, but not limited to, complying with any anti-money laundering legislation.Legitimate interests
Finally, we may also process your personal information where we deem such processing to be in our (or a third party's) legitimate interests and provided always that such processing will not prejudice your interests, rights and freedoms. Examples of us processing in accordance with legitimate interests would include: (i) where we disclose your personal information to any one or more of our associate/subsidiary companies following a restructure or for internal administrative purposes; (ii) where we identify certain companies that can offer you additional benefits to our Service or provide us with valuable information about your use of our Service; (iii) processing for the purposes of ensuring network and information security, including preventing unauthorised access to our electronic communications network; (iv) adhering to regulatory and statutory requirements; (v) devising any tailored reward scheme for Purchasers.
Information Sharing, Disclosures and Recipients
Specific Disclosures. We may disclose your personal information as follows:
- to any recipient if required to do so by law or by regulatory authority;
- to any regulatory body or licensing body or authority;
- to third parties for the purposes of settling or making payment in connection with any booking of a Training Course;
- to third parties who provide services to us or on our behalf;
- to third parties for marketing purposes, provided you have consented or not objected, as the case may be, as described below;
- to any third party that purchases us or our business or any part of us or our business;
if we believe in good faith that such action is necessary:
- to comply with any law or comply with legal process served on us;
- to protect and defend our rights or property;
- with your consent;
- for the purposes of disaster recovery; or
- as set out in Clause 5 below.
General Disclosures: In addition to the specific examples of disclosures listed above we may disclose your personal information to our employees, employees of other companies in our Group, our agents and to third party service providers who use your personal information to provide the Training Courses or other services in respect of you being a Purchaser.
What Can You Do? You should also play your part in protecting your personal information. Your Login details are confidential and you are obliged to keep your Login details secret and confidential at all times and to use your best efforts to protect their secrecy and confidentiality.
Limits of Confidentiality
Legally Required Disclosures. We may be required, under certain circumstances, to disclose personally identifiable information about our Purchasers and we may not be permitted to inform you that we have done so. We will use reasonable endeavours to limit such disclosure to the following: (a) where we believe in good faith that we are required to do so in response to a subpoena, warrant or other legal process or obligation upon us; or (b) where reasonably necessary to identify, contact or bring legal action against persons or entities to preserve and/or enforce our rights. Further, we can, and you authorise us to, disclose your Purchaser identification, name, date of birth, street address, city, county, post code, country, phone number, email, plus details of financial information, to our Training Course Providers and any third party agents or official government bodies as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of money-laundering, fraud, intellectual property infringement, or other unlawful activity or activity that may expose us to legal liability.
Group Marketing. We may use your email address and phone number for the purpose of providing you with news, promotions and other marketing offers from us. If you no longer wish to receive these promotional communications, newsletters and marketing offers, you may opt-out of receiving them either when you register with us initially, or subsequently. You are also, in addition, entitled at any time to notify us that you do not wish to receive any promotional communications from us and you may do this by emailing firstname.lastname@example.org.
Third Party Offers of Goods and Services.
Where you have provided us with your consent to do so, we may also share your email address and phone number with Training Course Providers and other third parties so that they may send you offers of their goods and services. You may request at any time not to receive such offers by sending a blank message with the word [‘Remove’] in the subject area to email@example.com. If you request not to receive these offers we will remove your details from our marketing distribution lists and from any future lists we may share with our marketing partners. However, you will need to unsubscribe separately from marketing communications sent by partners who have received your contact details from us prior to your request to be removed from these lists.
We will only use your name and details in publicity materials with your written consent.
Your Rights in Relation to Your Information
Right to request information about you. We aim to keep our information about you as accurate as possible. You can contact us at any time to review, change, obtain a copy of your information or have your details altered or corrected in accordance with your rights under Applicable Law. In this event we may require evidence of and be satisfied as to your identity before we take any requested action. To contact us so as to exercise any of your rights as set out in this Clause 12, please email firstname.lastname@example.org. We may, in certain circumstances, levy a small charge to cover the cost of administration regarding any request made by you in this regard or deal with your query in accordance with Applicable Law.
You have the following rights in relation to your personal data:
- a right to object to processing that is likely to cause or is causing damage or distress;
- a right to object to decisions being taken by automated means;
- a right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed; and
- a right to claim compensation for damages caused by a breach of Applicable Law.
Cookies are text-only strings of information that are downloaded to your personal desktop, laptop computer or mobile device (each a “Device”) when you visit a website. They are then sent back to the originating website on each subsequent visit, or to another website that recognises those cookies. Please see: www.allaboutcookies.org for information about what cookies are and what they do.
We are happy to provide you with further information on how we protect and use your personal information. Please contact email@example.com . You can also obtain much useful information on data protection and privacy from the Information Commissioner's Office.